e-info Overview - Online Customer Portal - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - Online Invoice Payment

E-Info

e-info Use the power of the web to improve
your customer service experience
Click here to register for an upcoming e-info Sales Webinar



e-info is a customer web portal dealers can use to exchange information found in e-automate in real-time with your customers. With it, your customers can better manage their business equipment. Customers can log in to a dedicated and secure website where they can perform the following activities:

Service Summary

  • View pending calls
  • View scheduled calls
  • View dispatched calls
  • Request service calls
  • Search previous service calls

Equipment Summary

  • View equipment on record
  • View equipment tied to a contract
  • View non-contract equipment

Meter Summary

  • Record meters
  • View due meters
  • View meter history

Order Summary

  • Submit new orders
  • View new orders
  • View picked orders
  • View shipped orders
  • View items on back order
  • View cancelled order

Account Summary

  • View invoice history
  • View account status
  • View credit status
  • View credit limit
  • View aging report



e-info Overview - Online Customer Portal - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - Online Invoice Payment

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