Digital MRI - e-automate Optimization - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software
Give yourself a check-up.

Based on our experience helping hundreds of e-automate users optimize e-automate, we have developed an assessment tool called Digital MRI to identify key critical measures every owner should be monitoring to see how well e-automate is being utilized and how it can be better utilized to increase efficiency and profitability. Digital MRI also warns e-automate owners of potential problem areas before they become costly emergencies. This assessment can be used by any owner of e-automate anytime they feel it is necessary.



Digital Gateway is offering a one-time free assessment to all dealers currently using e-automate. The free Digital MRI assessment includes:
  • Review of the dealer's e-automate database
    • Profitability information on Technicians, Models, and Contracts
    • Key business metrics to assess the health of a company
    • Identification of accounts and codes that may be set up incorrectly
    • Transactions that are posting into incorrect periods
    • Inventory turns
    • User training issues (such as excessive credit memos)
    • AR and AP Turns
    • New feature utilization reports

  • Action plan for the next 12 months based upon the review of the dealer's e-automate database
For dealers using e-automate that want the tools and the know-how to monitor and improve their business metrics. Digital Gateway also offers a comprehensive Digital MRI package which includes:
  • 4 hours of 1-on-1 consulting

  • 8 DTF events to monitor and improve a dealer's MRI metrics
    • "Contract Profitability less than X%" event
    • "Contracts that have not billed" event
    • "Contracts without automatic escalation rate" event
    • "Equipment meters not being billed" event
    • "Fulfilled supply and part orders at $0.00 not associated with contracts or equipment" event
    • "Service invoices at $0.00 not associated with contracts" event
    • "Un-invoiced service calls (over 2 weeks)" event
    • "List of items in inventory longer than X months with Qty > Y" event

  • Script to run Digital MRI at anytime with drill downs

  • Access to new online training courses designed to improve the MRI metrics and accuracy for a dealer's business
    • Session 1: MRI Contract Administration
    • Session 2: Contracts Operations and Profitability
    • Session 3: Inventory, Contracts Inventory, and Service Dispatch
    • Session 4: Sales Admin and Operations
    • Session 5: Accounts Receivable
    • Session 6: Contract Metrics Codes
There is no better way we know of to pinpoint where in e-automate you can make money and save money. Get your free MRI assessment or purchase the Digital MRI package by contacting your Digital Gateway Account Manager today!
Contact us for your free
Digital MRI assessment!






Sample page of the 12 month Action
Plan received with the Free Digital
MRI assessment (Click to enlarge)


Digital MRI - e-automate Optimization - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software

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