Online Training Calendar - Office Equipment Management Software - Service Management Software - Copier Dealer Software - e-automate Dealer Software - e-automate Training

Training Resources
To access different sections of our new site, please click the appropriate link below.

Training Courses - General Information
Training Policies and Registration
Classroom Training Calendar
Online Training Calendar

Classroom New User Essentials Agenda (PDF)
Online/Video Course Descriptions (PDF)
Training Course Guide (PDF)

Online Training

Customers with a current H.E.L.P, Silver, Gold, Platinum, Essentials Updates LIVE, New Hire, or an Optimization Training Contract have access to the LIVE Online Training sessions and the Recorded Learning Videos .

Live Online Training
·These are live webinar sessions covering the specified module or topic on a specific day and time.
·Attendees will have the opportunity to ask applicable questions during the session.
·To register, send an email to eatrain@ecisolutions.com.

Recorded Learning Videos
We now have Learning Videos recorded and available online in the Resource Center.
    ·A list of the Learning Videos with their locations is below the Live Online Training Calendar.
    ·These can be viewed on your own time.
    ·Requires Adobe Flash Player.
    ·No need to register, just login to the Resource Center.

Live Online Training Calendar

February 2015
E-LIVE Conversion Prep Class – Stage 3 – Test Database Process Review – 1 hr 2/25/2015 11:00 AM EST
E-LIVE Monthly Closing Procedures 2/25/2015 4:00 PM EST
E-LIVE Contract Creation & Billing - Equipment Level Base, Contract Level Base, CPC 2/26/2015 11:00 AM EST
E-LIVE Conversion Prep Class – Stage 4 – Final Database Process Review – What to Expect at GO LIVE – 1 hr 2/26/2015 1:00 PM EST
E-LIVE Accounts Receivable 2/26/2015 4:00 PM EST
E-LIVE Conversion Prep - Stage 1 - List & Codes Basics - 1.5 hours 2/27/2015 11:00 AM EST
March 2015
E-LIVE Contract Creation & Billing - Deposit Based 3/5/2015 4:00 PM EST
E-LIVE Inventory Logistics 3/10/2015 4:00 PM EDT
E-LIVE Remote Service Manager 3/11/2015 11:00 AM EDT
E-LIVE e-info Configuration 3/11/2015 4:00 PM EDT
E-LIVE Using the Meter Request Agent 3/12/2015 11:00 AM EDT
E-LIVE RemoteTech Administrators 3/12/2015 4:00 PM EDT
E-LIVE Cashbook Basics 3/17/2015 11:00 AM EDT
E-LIVE e-automate Feature Administration 3/17/2015 4:00 PM EDT
E-LIVE Cashbook Extended 3/18/2015 11:00 AM EDT
E-LIVE RemoteTech Technicians 3/18/2015 4:00 PM EDT
E-LIVE Accounts Receivable Console 3/19/2015 11:00 AM EDT
E-LIVE Using the Dispatch Console 3/19/2015 4:00 PM EDT
E-LIVE Auto Invoicing Sales & Service 3/24/2015 11:00 AM EDT
E-LIVE Using e-admin 3/24/2015 4:00 PM EDT
E-LIVE Contract Creation & Billing - Equipment Level Base, Contract Level Base, CPC 3/25/2015 4:00 PM EDT
E-LIVE Dealer Gateway 3/26/2015 11:00 AM EDT
E-LIVE Inventory Management 3/26/2015 4:00 PM EDT
E-LIVE Conversion Prep - Stage 1 - List & Codes (1.5 hrs) 3/27/2015 11:00 AM EDT
E-LIVE Conversion Prep - Stage 2 - Data Analysis (1 hr) 3/30/2015 12:00 PM EDT
E-LIVE RMAs & RTVs 3/31/2015 11:00 AM EDT
E-LIVE e-views 3/31/2015 4:00 PM EDT

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